Proactive and technically skilled IT Support Technician (Level 2 – Field Operations) with strong experience in system administration, networking, and IT infrastructure management. Currently supporting public sector organizations across Morocco with advanced troubleshooting, server management, and network maintenance. Expertise in Windows Server, Linux, cybersecurity, and Software-Defined Networking (SDN).
Level 2 IT Support Technician at DATA PROCESS, providing advanced technical support for public sector organizations across Morocco. Graduate from Centre Mixte de Formation Professionnelle El Adarissa, specializing in Digital Infrastructure (Network & Systems). Proven experience in field operations, system administration, and network troubleshooting.
Hands-on technical expertise gained through real-world enterprise environments and production systems
IT Support Technician (Level 2 – Field Operations)
July 2025 – Present | Morocco
Providing advanced Level 2 IT support for public sector organizations (ABHS, Prefectures, ONP, DGI, TGR, CNOPS, and ministerial sites) with expertise in enterprise systems, networking infrastructure, and field operations.
Intern – IT & Network Infrastructure
April 2025 – May 2025 | Fès, Morocco
Comprehensive internship focusing on web application development, network infrastructure, and cybersecurity implementations.
Quantifiable achievements and operational excellence in enterprise IT support and infrastructure management
Professional journey from education to enterprise IT leadership
Leading advanced IT support operations for public sector organizations across Morocco. Managing enterprise systems, conducting nationwide field operations, and maintaining critical infrastructure for government entities including ABHS, Prefectures, ONP, DGI, TGR, and CNOPS.
Developed enterprise web applications and implemented network security solutions. Created Flask-based management systems, worked on SDN attack detection, and contributed to VLAN configuration and network analysis projects.
Comprehensive training in Network & Systems administration with focus on enterprise infrastructure. Completed CCNA coursework, Network Security certification, and specialized in Software-Defined Networking (SDN) technologies.
Pursuing senior IT infrastructure roles with international organizations while continuing education toward Engineering or Master's degree. Planning to launch a comprehensive SDN (Software-Defined Networking) project combining advanced cybersecurity with AI-powered network management and automation.
Expertise across networking, cybersecurity, cloud technologies, and development
Real-world solutions showcasing my expertise in network security and software development
Real-time ICMP flood attack detection system built with SDN technology. Features automated IP blocking, email alerts, and comprehensive network monitoring using Mininet & Ryu controller.
Full-stack web application for enterprise supplier and procurement management. Features advanced reporting, role-based access control, automated workflows, and comprehensive data visualization dashboards.
Next-generation cybersecurity platform combining Software Defined Networking with Machine Learning. Intelligent threat detection, adaptive firewall rules, and automated incident response capabilities.
Ready to discuss opportunities in network engineering, cybersecurity, or IT infrastructure? Let's connect and explore how we can work together.
yassineassila321@gmail.com
+212 6-88-53-22-98
Fes, Morocco (Open to relocation)
linkedin.com/in/yassine-aassila
github.com/Y-assila